Ghana’s ECG recommends customers do online transactions to reduce COVID-19 spread

In Ghana, the ECG, the national electricity company, invites its customers to use its mobile application to pay their electricity bills. A provision which is part of the measures taken by the country, which already records 68 cases, to contain the spread of the coronavirus on its territory.

“We have been launching this application for a month and we have been trying since then to educate our customers that they no longer need to go to our offices before doing their operations. If you have a card counter, its number is enough to operate once the application is downloaded from the Google play store, ” said David Asamoah, director of ECG for the Ashanti region.

The application called ECG Power and developed by the company’s internal team can be used by 2.8 million consumers, out of the 3.8 million registered by the company.

 

Source: Agence Ecofin

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