Forte OilForte Oil Plc has concluded plans to partner MTN Nigeria to improve customers’ experience through the provision of Walk in Service Everywhere (W.I.S.E) kiosks at selected service stations nationwide.

In a statement, the Group Chief Executive Officer of the company, Akin Akinfemiwa, said this was in line with the company’s vision of making its retail outlets a one stop shop for healthy customers’ shopping experience, beyond refuelling their vehicles.

He said at the W.I.S.E kiosks, Forte customers who are MTN subscribers could enjoy complete customer care service such as SIM swaps, bill payments, SIM registration, query resolutions, sale of airtime and other bouquet services right on the forecourt in addition to fuels and lubricants purchases as well as sundry services such as groceries, laundry, car wash and auto repair.

According to him, in the first phase of the project, MTN will deploy 100 W.I.S.E kiosks to selected service stations nationwide. This, he said is expected to increase significantly to 200 at the second phase of the deployment exercise.

Akinfemiwa, said, “As the foremost indigenous oil marketing company,  Forte Oil is constantly seeking opportunities to meet customers’ needs through the provision of value added services.

He said the partnership with MTN is to reinforce that vision through commitment to superior service delivery.

“With this partnership, our customers who are subscribers to the network will be able to reduce their commuting time and cost in attending to their telecommunication requirements by visiting Forte Oil retail outlets.”


Information from The Nation was used in this report.