The Enugu Electricity Distribution Company (EEDC) has unveiled its plan to commence implementation of the new service reflective electricity tariff from Wednesday, July 1, 2020.
Emeka Ezeh, Head, Corporate Communications of EEDC, stated this in a statement made available to Journalists on Sunday in Enugu.
According to him, the new tariff became necessary to improve efficiency of EEDC in delivering quality service to her customers.
He said that the new tariff would equally ensure sustenance of the Nigerian Electricity Supply Industry (NESI) in view of prevailing economic realities.
He said these prevailing economic realities are the high rate of inflation and the depreciation of naira, which has largely impacted the foreign exchange rate.
Ezeh said “This development is consistent with feedback received from customers during the various stakeholder consultations for extraordinary tariff review application held across Abia, Anambra, Ebonyi, Enugu and Imo states in February and March this year.The new tariff, which is service reflective, is designed to ensure that the company delivers improved services to customers; while ensuring that they are billed based on service quality.
It is expected that the implementation of the new tariff will enable EEDC execute most of the capital-intensive projects already outlined, geared towards strengthening and expanding its network and delivering the expected quality service to her customers.The new regime has given rise to changes in customer class categorization, as they are now represented in clusters, namely: Non-MD, MD1 and MD2.
“In the same vein, five distinctive bands (A-E) have been created to reflect the various service levels and minimum hours of availability, a situation where a blanket/uniformed tariff no longer applies to all categories of customers.”
“Those customers in “band A” are expected to enjoy supply for minimum of 20 hours and above; those in “band B” are expected to enjoy supply for minimum of 16 hours and above; and those in “band C” are expected to enjoy supply for minimum of 12 hours and above.”
“Those customers in “band D” are expected to enjoy supply for a minimum of eight hours and above, while those in “band E” are expected to enjoy supply for a minimum of four hours.“
“As a result of these changes and the service reflective nature of the new tariff, customers that enjoy premium services are expected to pay higher tariff based on their guaranteed hours of availability and service quality.”
“While there won’t be any tariff increase for those customers that have low level of supply and lower service quality,’’ he said.
Ezeh said that effort would be made by EEDC to improve on the quality of its services to this category of customers so they can enjoy better services and be migrated to the premium class.
“This is in line with the organisation’s strategy of implementing its Performance Improvement Plan (PIP) earlier submitted to its regulator – Nigerian Electricity Regulatory Commission (NERC)’’, he said.
He assured that for optimal efficiency, EEDC would continue to work closely with its Meter Assets Providers (MAPs) to intensify and speed up on meter installation to unmetered customers within the network, as part of effort towards enhancing revenue.