Abuja Electricity Distribution Company Plc (AEDC) has acquired a 2.4 million euros (about N1.025 billion) Integrated Commercial Management System (InCMS) while training 47 staff to enhance its database, curb energy theft, accelerate metering and improve its customer services.
The Strategic and Technical Advisor to the MD/CEO of AEDC, Dr George Nguni who disclosed this on Monday in Abuja said the project on its activation on November 26, 2018 will centralise the database of electricity customers in the franchise area for better service.
The General Manager, Customer Service, Mrs Safiya Bello said the system has been in use in 104 countries worldwide and 14 African countries including Ghana, Zambia and Kenya. With the activation by November, Nigeria will be the 15th African country while AEDC will become the first of the 11 DisCos to adopt it.
Source: Daily Trust