The Abuja Electricity Distribution Company (AEDC) Thursday said that one of the hurdles that may deter some areas from benefiting from the ongoing installation of 222,728 meters is if the location has not been enumerated.
Asked whether customers in the Mararaba, Nasarawa of State would also benefit from the exercise as most of the electricity consumers in that location are still grappling with the pains of estimated billings, the AEDC’s Head of Corporate Communications, Mr. Oyebode Fadipe, Thursday said that the meters are for all the customers within the company’s area of coverage that have been enumerated.
Some Maraba customers complained to this correspondent that the burden of estimated billing was becoming unbearable to them as only a handful of them have been metered.
Although Fadipe did not state the percentage of the existing customers that would benefit from the 222,728, he said once AEDC has enumerated the area, the next stage is the installation of the meter.
Speaking with The Nation on phone, he said that: “AEDC meter is for all AEDC customers. It depends on those areas, like that Maraba area whether they have fulfilled the fundamental conditions precedent to the metering.
“And the fundamental condition precedent is the enumeration of the area. So, if we have enumerated that area, then the next stage will be the installation of the meter.”
He explained that the enumeration gives room for knowing the customers and provides the electricity firm the opportunity of gathering data about the customer.
Fadipe added that the enumeration generates information about “the transformer that is feeding the customer, the customer’s telephone number and may be email address.
“What would that do for us? One of the things that it will do for us is that if for instance, we want to communicate with customers within a particular cluster, we can communicate with them directly and personally.”
With the data, he said that AEDC could for instance, be in a position to send sms to the customers on issues like time or duration of power interruption in the area.
He described the strategy as a “customer relationship management module. That enumeration is like a one stop shop for us. It can also help us plan in terms of expansion of the network.”
Source: The Nation